Australian-based field service software — serving Australia, New Zealand & Asia 0457 228 884info@theservicemanager.com

Easy to use, easy to implement Field Service Software

Simple for everyday service work. Powerful when the job gets complex.

TSMPlus gives HVAC&R and electrical service businesses one platform to manage jobs, projects, technicians, customers and financials — from the first enquiry through to the final invoice.

Built for HVAC&R & electrical Australian owned & made Cloud-based Since 1986
Serving service businesses across Australia, New Zealand & Asia

TSMPlus shown on a laptop and tablet

Job completedJ10004 · on time
Invoice paid$4,488 · Ducted AC
Australian madesince 1986

40
Years of experience
3
Regions served
12
Core modules
1
Simple platform
Purpose-built

End-to-end Field Service Management Software

TSMPlus is designed around how field service businesses actually work.

HVAC & Refrigeration Electrical Facilities Maintenance
Everything in one place

One platform for the whole job

From the first enquiry to the final invoice — and everything in between.

Job Management

Track every job from enquiry to invoice.

Project Management

Nested stages, cost centres, variations and progress claims.

Quoting

Professional quotes in minutes, converted to jobs instantly.

Invoicing

Invoice straight from completed work, every cost captured.

Scheduling & Dispatch

Drag-and-drop scheduling to the right technician.

Mobile Solutions

Job details and forms on any phone or tablet.

Purchasing

Supplier bills and costs tied back to the job.

Preventative Maintenance

Recurring service scheduled automatically.

Asset Tracking

Asset register with service history and warranties.

Compliance

JSAs and checklists completed before work progresses.

Time Tracking

Technician time logged and costed to the job.

Business Reporting

Real-time dashboards on profit and productivity.

A major feature of TSMPlus

Projects Structured to match the complexity of the work

The same Projects module handles a simple job and a complex multi-stage build — nested stages, live cost centres, variations and progress billing, without switching tools or bolting on a spreadsheet.

  • Stages inside stages, as deep as the job goes
  • Cost centres that roll up live, not at month-end
  • Variations tracked as a stage in the same plan
  • Retention & release milestones handled automatically
  • Multiple project linked jobs and quotes

See it in action

Real software, built for the field

Straight from a live TSMPlus workspace.

Why TSM

Practical software, real support

Easy to implement

Get up and running quickly with software that’s configured to your workflow — not the other way around.

Relationship-focused

Responsive, Australian-based support from a team that partners with you as your business grows.

Built to scale

40 years of field service know-how baked into a platform that grows with you.

100%
Cloud
Pure cloud — access anywhere, any device, nothing to install.
Any size
Technicians & teams
Built for growing service businesses — and scales to large, multi-site organisations.
40 yrs
Australian made
Trusted since 1986 · local support, local know-how.
HVAC&R
& electrical
Purpose-built for field service trades.
Pricing
Starts at $50 AUD per licence

Talk to us to discuss your requirements.

Customer stories

Trusted by service businesses like yours

From HVAC&R and facility services to mechanical and electrical — here’s what our customers say.

★★★★★

“It’s been a big year for us implementing TSM, and the team made the transition so much easier than we expected. We’re really looking forward to continuing next year.”

SK
Stephanie K.Business Development & Project Manager, All Facility Services
★★★★★

“We interfaced the Xero link with TSM and the changeover was seamless. TSM’s technical consultant was outstanding — setting up the new parameters and explaining exactly how everything works.”

AM
Alvin M.Managing Director, GA Perry
★★★★★

“TSM has been responsive and relationship-focused — the ideal partner for the service technician business. They even modified the software so we could cost our jobs accurately.”

MS
Michel S.Good Sight Australia Pty Ltd
Integrations

Works with the tools you already use

TSMPlus is built to connect with your accounting and business software, so your data flows without double handling.

Talk to us about connecting the software you rely on.

Ready to see TSMPlus in action?

Start a free trial and see how easy field service management can be — or book a personalised demo today.

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